1. Information Collected
- Name, email, phone, ZIP code, IP, device info
- Call recordings, SMS opt-in status, AI-generated data
2. How We Use Data
- Connect Users with Service Providers
- Process leads and quotes
- Marketing and analytics
- Fraud prevention
- Legal compliance
3. Lead Sharing
Information submitted is shared with one or more Service Providers. We are not responsible for third-party handling.
4. Cookies & Tracking
- Cookies, pixels, analytics, retargeting, AI tools
- Disabling may limit functionality
5. Sale / Sharing of Data
Shared with partners, CRM, advertising networks. U.S. privacy rights (CCPA, CPRA, VA, UT, CO, CT) apply.
6. Data Retention & Security
- Retained for operations, legal compliance, dispute resolution
- Secured using commercially reasonable methods
7. Arbitration of Privacy Disputes
All privacy disputes are subject to binding arbitration, with jury and class action waivers.
8. Call Recording & TCPA
- Calls may be recorded/monitored
- By submitting info, Users consent to phone, SMS, email, automated messages
- Opt-out anytime
9. AI Processing
Automated systems or AI may process leads, pricing, or matching. Decisions may occur without human review.
10. User Rights
Access, correction, deletion, opt-out (per state law). Requests via info@contract.city.
11. Policy Updates
Continued use constitutes acceptance of changes.